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Wavefunction's Customer Support has provided the links on
the left to FAQ's regarding installation, maintenance updates, and
useful tips. If you are experiencing difficulty in the installation
or functionality of the software please refer to the FAQ's provided
before contacting customer
support. When requesting support by e-mail please include the
following information:
Brief description of the problem
Wavefunction software title
and version (i.e. Spartan'02 for Windows version 1.0.0)
Description of the computer
and hardware (Manufacturer, processor, video card, RAM memory, etc.)
Operating system (i.e. Windows2000,
Linux Red Hat 7.2, Irix 6.5.x,etc.)
Inclusion of this information
will facillitate a faster resolution to your problem, so please
be as thorough as possible. Customers with a current maintenance
agreement please e-mail support or call the phone number listed
below. Be prepared to provide the name of individual/company the
software is licensed to along with the relevant maintenance agreement
information. Phone support is available for questions between 7:00
AM - 4:00 PM P.S.T.
| Our phone number: |
(949) 955-2120 |
| Our fax number: |
(949) 955-2118 |
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