​​WAVEFUNCTION'S CUSTOMER SUPPORT

The links provided below (organized by program) contains download links for latest versions, documentation, and Frequently Asked Questions (FAQ's). If you are experiencing difficulty in the functionality of our software please make sure you are using the most recent version available. Please review the FAQ's provided as these contain answers to many common questions.

REQUESTING SUPPORT BY E-MAIL
Send us an e-mail and please include the following information:

  • Brief description of the problem

  • Wavefunction software title and version (for example, Spartan'16 for Windows version 2.0.7)

  • Description of the computer and hardware (manufacturer, processor, video card, RAM memory, etc.)

  • Operating system (for example, Windows 10, Macintosh OS X 10.12, Red Hat Enterprise Linux 7, etc.)

SUPPORT

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CURRENT PRODUCTS

SPARTAN

 

Support for Spartan includes latest versions of:

  • Spartan Parallel Suite (Win/Mac/Linux)

  • Spartan (Win/Mac/Linux)

  • Spartan Student Edition (Win/Mac)

ODYSSEY

 

Support for ODYSSEY includes latest version of:

  • ODYSSEY Instructor

  • ODYSSEY Student

  • Features, Manuals, FAQ's

iSpartan

 

Support for iSpartan includes:

  • Sketch Help & Tutorials

  • List of Available Groups

  • 3D & Gallery Help

  • Computational Methods

SPECIFIC CALCULATIONS

If you are inquiring about a specific calculation, please attach the file you have a question on to your e-mail. Including this information will facilitate a faster resolution. Please be as thorough as possible when describing any issues. Screen captures (preferably .png or .jpg files) are encouraged. Customers with a current maintenance agreement receive priority support.

SUPPORT

LATEST VERSIONS

 

Click here to download the latest versions of Spartan.

Click here to download the latest versions of ODYSSEY.

DOCUMENTATIONS

 

Click here for Spartan installation instructions, manuals, and tutorials.

Click here for ODYSSEY installation instructions, manuals, and tutorials.

COMPUTATIONAL FAQ'S

 

Click here to view computational frequently asked questions.

UPCOMING EVENTS
CONTACT US

Wavefunction, Inc.

18401 Von Karman Ave., Suite 370

Irvine, CA 92612

Phone (949) 955-2120

Fax (949) 955-2118

E-mail us here.

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Take a look at our NMR article in the Journal of Natural Products,
J. Nat. Prod. 2019, 82 8, 2299-2306

Publication Date: July 19, 2019

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© 2019 Wavefunction, Inc.

ACS National Spring 2020

March 22 - 26, 2020

Booth #501

Philadelphia, PA

NSTA National Meetings

April 2 - 5, 2020

​Boston, MA

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